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Retention

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Beyond the Bottom Line: Unveiling the Hidden ROI

Beyond the Bottom Line: Unveiling the Hidden ROI

In the dynamic business world, "ROI" (Return on Investment) has long stood as a symbol of financial success—a fundamental gauge of profitability steering decision-making and strategic planning. Yet, the landscape of ROI is evolving, and its definition is expanding beyond mere monetary returns. Today, savvy businesses recognise that ROI isn't a monolithic figure but a multi-dimensional metric encompassing financial and non-financial outcomes.

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The benefits of data driven growth modelling

The benefits of data driven growth modelling

Growth modelling is at the core of what we do at Ladder, both on the client side and internally. It lets us predict outcomes with accuracy, which allows for greater control of our investments, and can be applied to any business to achieve remarkable benefits.

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Hotjar Review – Heatmaps And A User Feedback Platform We Love

Hotjar Review – Heatmaps And A User Feedback Platform We Love

These days, building a website is easy. It doesn’t take much of an investment – you don’t need an army of developers, either. Even if you have exactly zero…

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7 Onboarding Email Hacks That’ll Boost Engagement And Retention

7 Onboarding Email Hacks That’ll Boost Engagement And Retention

Are your onboarding emails helping to retain and engage your user base? Perhaps you audited your email marketing and found that your onboarding email welc…

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Intercom Review: The Customer Communication Platform We Love

Intercom Review: The Customer Communication Platform We Love

With the deluge of information people are subjected to on a daily basis, brands must go to great lengths to differentiate themselves. Once, a good price po…

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Top 5 Tweaks To Optimize Your Internal Anchor Text For SEO

Top 5 Tweaks To Optimize Your Internal Anchor Text For SEO

There are many levers you can pull in search engine optimization (SEO) –  from utilizing the right keywords to using a readable URL, publishing unique…

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Constant Contact vs MailChimp: Which One is Best For Your Business?

Constant Contact vs MailChimp: Which One is Best For Your Business?

Email marketing consistently delivers the highest ROI of any other digital marketing strategy. One recent study found that 53% of marketers belie…

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50+ Ad Copy Examples Guaranteed To Increase Clicks

50+ Ad Copy Examples Guaranteed To Increase Clicks

It’s a cheerleader. Not a cheerleader for products, but one for that voice inside your head. The one who’s always saying things like, “damn, I should...

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31 Email Marketing Tactics to Boost SaaS User Retention

31 Email Marketing Tactics to Boost SaaS User Retention

Retention is the biggest issue facing most SaaS companies – now that you’ve gotten users to register for your platform, how do you keep them engaged and coming back to use it? Whether it’s for free trial users, freemium users, or fully paid premium customers, your retention efforts should first and foremost be focused on quality.

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Twitter Growth via Hacks That Boost Twitter Engagement

Twitter Growth via Hacks That Boost Twitter Engagement

Why Brands on Should Focus on Twitter Engagement, Not Just Follower Growth If you search for Twitter growth hacks, dozens of the articles solely focus on how to grow your brand’s Twitter following, but not a lot of them even mention specific tactics to keep new followers engaged.

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17 Ways To Increase App Engagement and User Retention

17 Ways To Increase App Engagement and User Retention

How can you improve app retention and engagement? We're cracking open the secret.

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10 Effortless Ways To Grow An Email List

10 Effortless Ways To Grow An Email List

Building an email list takes time, but time is something a lot of business owners and startup founders don’t have. As a result, you might be tempted t...

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Retargeting Ads: What They Are — And 12 Brilliant Ways to Use Them

Retargeting Ads: What They Are — And 12 Brilliant Ways to Use Them

Done right, retargeting ads are an effective method of re-engaging inactive users, upselling current customers, and converting website visitors into p...

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Test of the Month: Some Of The Best Growth Tactics We Launched This June

Test of the Month: Some Of The Best Growth Tactics We Launched This June

Following the incredible success of last month’s Test of the Month post, I’m excited to announce our Test of the Month winners for June. As a quick r...

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SMS Marketing: What You Need To Know

SMS Marketing: What You Need To Know

SMS Marketing is a powerful strategy, but it’s important to always respect both the channel and your customers. We cover what you should do and, more ...

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12 Ingenious Customer Retention Strategies For Small Businesses

12 Ingenious Customer Retention Strategies For Small Businesses

That’s the global average value of one lost customer. $243 doesn’t sound like a lot, but let’s put this into perspective. If you lose 5 customers in ...

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Qualaroo Survey Tactics For Valuable User Insights [Step-By-Step Guide]

Qualaroo Survey Tactics For Valuable User Insights [Step-By-Step Guide]

A user lands on your landing page. They browse around and hit your pricing page. They get all the way there after reading your awesome landing page co...

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Marketing Funnel Growth Guide 2019: Analysis, Strategies, Tactics, and Tools

Marketing Funnel Growth Guide 2019: Analysis, Strategies, Tactics, and Tools

Businesses can only survive for so long with an uncoordinated marketing strategy. “Growth hacks” aren’t sustainable. And while they may yield some fru...

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11 Essential SaaS Marketing Tactics for Growth and Retention

11 Essential SaaS Marketing Tactics for Growth and Retention

SaaS growth is a unique challenge compared to most other businesses. It requires a unique focus on both growth of new business and retention of curren...

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24 CRM Marketing Tactics We Stole From Twitter’s Notification Settings

24 CRM Marketing Tactics We Stole From Twitter’s Notification Settings

Twitter was getting REALLY annoying. An email for every like. A notification for every mention. Retweet? Boom, another email. Sure, it’s a good proble...

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