retention

User Group Meeting

Advanced
12h
1h
N/A

Focus groups aren't dead... and they are often an overlooked strategy for SaaS companies looking to gain product feedback. Get a few key users together in a room and talk out issues with using the product. An in-person meeting can generate surprising insight that can't be captured online. (Tip: reward users for taking part.)

http://vcpov.com/reaching-customers-via-trusted-advisors/

Avg ROI: +20%