retention

Onboarding Email Interview Request

Beginner
5h
N/A
N/A

Gain insight from new customers by asking them to talk in exchange for a reward (e.g. a $25 Amazon gift card). Conduct interviews online to make thing easier and more cost-effective. This tactic will help you gain feedback that a survey can't capture.

Example Questions:
"Why did you decide to upgrade to a paid subscription?"
"Which products were you using prior to trying out product?"
"How will you evaluate the success of our product?"

Avg ROI: +10%