retention

Mobile Optimized Card Page

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Involuntary churn occurs when customers are lost due to failed payment attempts, often the result of an expired credit card. Avoid this by optimizing your Credit Card Update page for mobile. This means your customers should simply need to click on a link, fill out a form and move on, without any login requirements or unnecessary navigation or copy. The more hurdles you put in front of them, the less likely they are to update.

https://medium.com/@JoelleGoldman/11-saas-retention-techniques-nobody-is-talking-about-8f18c5aa12b6

Avg ROI: +16%