retention

Handwritten Thank You Cards

5h
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Send your customers handwritten “Thank You” cards to make them feel valued and important to your business. It’s a small investment that can bring huge returns, decreasing churn and turning your customers into advocates for your business.
http://www.slideshare.net/kissmetrics/25-growth-hacks-guaranteed-to-move-the-needle
Avg ROI: +12%