retention

Founder Calls

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Try calling all your customers to ask for feedback. You only need around 15 minutes per call and you can do them via Skype to make it easier. The feedback you get through talking to multiple customers will make an enormous difference to your trajectory, and you'll see a huge retention boost purely because you're showing you care. Make sure you use a block meeting system like Calendly to schedule.

Avg ROI: +59%